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Letter Received: May 25, 2012

Dear Ron & Maureen & Staff,

Now that we are settling in and I have email again, I want to write you a Big Thank You Note.

Deciding to sell one's house in itself can be an agonizing process, to say nothing of the stress of keeping your house and property in as clean and presentable state as possible during the listing and showing process.  Then, just to keep you on the edge of your seat for a while longer, comes the ping-pong of offers going back and forth, too fast to allow much thinking time about what is fair and reasonable.  Then when the For Sale sign goes up, you're up to your neck with culling the family goods and toys ( -- is there any particular reason we need three mixmasters and two blenders? -- ) and packing up  the rest.  Until closing date you live with boxes,  floor to ceiling,  and make more trips to the liquor store for their great boxes which are usually all gone by the time you drove the 40 minutes.  In the meantime, your cell phone charges triple with all the calls to agents, banks, lawyers, movers, insurers, the hydro, tax department, doctor and all the rest.  Yes, selling and buying real estate may not be the average homesteader's definition of fun; in fact, most would call it one of life's biggest stressors!

Challenging indeed, perhaps overwhelming ... unless however you have chosen Team Rock Remax County Town Realty as your listing agent.  We want to go on record to say that we are so thankful we hired Ron and Maureen Rocchio as our listing real estate agent.  Not only were they successful in selling our waterfront home, at every stage of the process, we were kept informed of activity.   They provided guidance and direction and always laid out our options and stated the risks.  At all times, though, we were the decision-makers.

Ron and Maureen are completely professional real estate agents and seem to have an edge on marketing methods, including advertising in the right places to reach potential buyers.  We highly recommend Team Rock to anyone who is thinking of buying or selling a property.
Ray and Gayle


CLIENT RESPONSE TO AN INDEPENDENT SURVEY BY OUTTHINK INC. - TORONTO, ONTARIO - JANUARY 2005

Question: What were all of the things that Ron did that you appreciated?

 

Answers:

Price comparisons, constant communication, worked quickly, available & approachable, moved quickly in selling the property,explained things well, quick response to telephone calls, didn't push, kept us informed, very patient, knows real estate.

Question: What extra or valuable services did Ron provide that you had not expected? How did Ron meet or exceed your expectations?

 

Answers:

"Ron was very understanding of our situation, provided advice & we feel we have made new friends with him & his wife. He was always available & even encouraged calls to his home. We felt he was honest with us & we felt we could trust him. When purchasing a property, what was best for our needs, seemed to override his selling the property."

"Ron kept in touch with us every week and came around to tell us what was going on. Also, he helped us to find our new home. He was more like a friend than an agent."

Question: Would you recommend Ron to a friend who is buying or sellin a home?

Answers:

"Yes, I would recommend Ron. He is hardworking, genuine, supportive of clients needs, and personable. His team is also very helpful and organized."

"We would recommend Ron without hesitation. He is attentive, responsive, trust worthy, never pushes, honest & listens to what you are looking for."

"I would recommend Ron to all our friends because he is very efficient and puts 110% into his work."

Other Comments:

We have been in the market for a new home ... and are anticipating a move this summer. I work with computers and websites and this site is very impressive. My hats off to The Rocchio Team that designed this site. If as much care and information is put into your work as you do with your website, all I've got to say is you must have one helluva' business. I've seen twenty five to thirty real estate websites thus far but none compare to this in any way, shape or form. I don't know if this will reach the people you work for but I hope it does. It's blown the twenty five to thirty websites I visited right out of the water. Not to sound to crude but it's finally nice to go to a website where they really care.
Thanks,
John G. Bartlett
Ron Rocchio, Sales Representative, Remax All-Stars Realty, Brokerage
2 King St., Lindsay, ON K9V1C5
Phone: 705-340-0160
Fax: 705-324-3814
ron@teamrock.ca
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